Frequently Asked Questions
Everything you need to know about shopping with Medical Mart.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
Do you offer international shipping?
Currently, Medical Mart ships to the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What is your return policy for medical apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain compression garments and face masks are final sale.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our brand-specific charts to ensure the best fit for your scrubs and lab coats.
Are your scrubs moisture-wicking and antimicrobial?
Yes, our premium performance collection is engineered with moisture-wicking technology and antimicrobial finishes to keep you dry and comfortable during long shifts.
Can I request a bulk order for my clinic or hospital?
Absolutely. We offer tiered discounts for group orders of 15 items or more. Please contact our corporate sales team through the 'Bulk Orders' page for a custom quote.